What is most valuable?
There are many features of ClearPass that are worth mentioning -- mainly the extensive support of almost all networking protocols and mobile platforms, the flexibility to integrate with other systems, the debugging and logging facilities, and finally the ability to fully customize web login and payment pages.
How has it helped my organization?
It has eliminated unauthorized access to the corporate network, hence minimizing the threat level.
What needs improvement?
If the UI is simplified and improved, bugs are minimized, and the support becomes more responsive, it would be perfect.
For how long have I used the solution?
I've used it for two years.
What do I think about the stability of the solution?
There were major bugs that caused us to spend an extensive amount of time for recovering the configurations. Aruba has fixed it upon our request and provided details.
How are customer service and technical support?
It's very good, but not excellent.
Which solution did I use previously and why did I switch?
How was the initial setup?
It was extremely complex in our heterogeneous, scattered environment. To be able to deploy a NAC solution without causing downtime is a tedious task.
What about the implementation team?
It was a mixed team working together.
What's my experience with pricing, setup cost, and licensing?
Sizing is very important as the licenses of Aruba ClearPass are quite expensive.
What other advice do I have?
Use the DHCP options for a long time to profile all types of devices communicating on a network. Keep ClearPass in monitoring mode and start blocking profiled devices in batch.