Aruba ClearPass Review

The two most valuable features for us are ClearPass guest and policy manager.


Valuable Features

The two most valuable features for us are ClearPass guest and policy manager.

Improvements to My Organization

It keeps your organization secure in many ways, has easy guest logins, tons of options to customize the portal page, and many other useful enterprise-level features.

Automated guest account creation and the customizable captive portal has reduced the burden of the receptionist generating a token for guest access. It supports multiple authentication methods and the access tracker makes admin life easy for troubleshooting.

ClearPass onboard reduces the IT admin burden as well.

Room for Improvement

ClearPass Insight needs to be worked on. The functionality is not quite there yet.

Also, add-on licenses are expensive.

Use of Solution

I've used it for one year.

Deployment Issues

There were no issues with deployment.

Stability Issues

There have been no issues with stability.

Scalability Issues

There have been no issues with scaling it.

Customer Service and Technical Support

Customer Service:

Aruba has one of the best support teams amongst all the vendors.

Technical Support:

Technical support is the best.

Previous Solutions

There was no solution in place previously.

Initial Setup

It was a little complex to set up. Following the installation guide makes the initial setup easy.

Implementation Team

We implemented it in-house.

But if you do use a vendor, make sure your implementation partner is aware of all CleaPass features. Otherwise, it will be tough. Since ClearPass is a mix of AAA, NAC, Guest Module, Onguard, Profiling, and On-Boarding, make sure your partner is an expert in ClearPass.

ROI

The VM version is good for the cost, but add-on licenses are costly.

Pricing, Setup Cost and Licensing

The VM version is good for the cost, but add-on licenses are costly.

Other Solutions Considered

We also looked at Cisco ISE.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are Aruba channel partners.
2 Comments
WiFiSupermanReal UserELITE SQUADTOP 5

Prashant I agree that the TAC is as good as any vendor out there. Customers should always leverage that resource!

11 May 16
Co Founder at a tech services company with 51-200 employeesReal UserTOP 10

@WIFISuperman....I agree, customers should make best use of TAC, if any one want to implement new feature, image upgrade, suggestions.....knock TAC door for safe results!!!!!!!!

11 May 16
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