Aruba IntroSpect Review

Key features are roaming, application control and the firewall


What is our primary use case?

We are partners of Aruba as well as sellers and customers. My job in the company is IP network engineer. 

What is most valuable?

The roaming is a feature that works very well. In addition, the application control and firewall features are very good. These are all important features and make the product a valuable one. 

What needs improvement?

There are sometimes issues when it comes to the application control and firewall features. Occasionally we have issues when there are different access points with implementation and this could be improved if the technical support was better. 

For how long have I used the solution?

I've been using this solution for almost three years. 

What do I think about the scalability of the solution?

I haven't had any issues with the scalability. 

How are customer service and technical support?

Technical support is unfortunately a little slow. When we need to troubleshoot, it's important to have efficient and reliable technical support. If I compare the technical support of Cisco and the technical support of Aruba, Cisco is better. 

What other advice do I have?

I would rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
**Disclosure: My company has a business relationship with this vendor other than being a customer: partner/reseller
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