Aruba Wireless Review

An inexpensive option from a leader in the field with 24/7 support from the USA

What is our primary use case?

We are using different versions depending on the customer. We have about 400 or 500 customers. Some of them are Aruba, some of them have other technologies. Different versions are deployed all over. We use it as a wireless device manager where appropriate.  

What is most valuable?

There are only so many features in Wireless controllers. The fact that Aruba has a virtual controller onboard the internet access points makes it cheaper than to buy Aruba Central licenses or Meraki Cloud licenses. That probably makes it most valuable.  

What needs improvement?

Aruba Wireless is among the leaders in the market. We are not talking about basic access points. As a leader, they keep ahead of the field.  

For how long have I used the solution?

We have been using it for a year-and-a-half.  

What do I think about the stability of the solution?

The stability is very good.  

What do I think about the scalability of the solution?

It is very scalable.  

How are customer service and technical support?

The technical support is good. My impression is that pre-sale support is very good with Aruba. Their global presence is important. I do not have to deal with any other technical support because they have a follow-the-sun type of system that uses different support teams. When I ask for support, we get it and we get it during regular business hours. I never phoned anywhere else but the North American team. They are good and responsive.  

How was the initial setup?

Installation is pretty straight forward.  

What other advice do I have?

On a scale from one to ten where one is the worst and ten is the best, I would rate Aruba wireless eight-out-of-ten. Nobody would get a ten.  

Which deployment model are you using for this solution?

**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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