Aruba Wireless Review

Enhances network visibility, easy to implement and manage, good reporting

What is our primary use case?

This solution has been deployed for an enterprise environment with 105 Apps and controllers in HA for a government entity handling the user capacity of 1500 people.

Multiple SSIDs have been broadcasted with independent VLANs and user policy has been implemented.

The controllers are in HA. Both indoor and outdoor APs have been used in the environment.

The solution has been differentiated for Guests, Employees, and an unrestricted group. The APs have been deployed across 10 multistory buildings in high interference zones.

How has it helped my organization?

Aruba Wireless has succeeded in facilitating the implementation of a centralized wireless network to the client, covering multiple buildings expanding across the area of 58000 square meters.

There are no blind spots and users enjoy uninterrupted Wi-Fi. This has given the users complete mobility and the Quality of Service with the necessary security imposed.

It has met the customer expectations and is ready to scale for growing business demand. It has offered visibility into the network and enhanced the troubleshooting experience.

What is most valuable?

It is easy to implement and manage through a web GUI.

The adding of APs simply involves configuring a network port on the appropriate VLAN and plugging in the AP. The controller pushes the config out to the new AP.

The Airwave is the best feature for a single management point for all APs in the environment. 

It offers many reporting features as well as visual RF maps displaying heatmaps of the AP signals and client positioning. 

The addition of the APs on the existing swarm is plug and play to the desired VLAN.

What needs improvement?

The Help option within the GUI needs to be improved. It would be perfect to have it more descriptive about the functions and features it has.

The online documentation resources could be made more readily available for troubleshooting than to be engaged with the support through email and calls.

During the shipments, the firmware versions on the shipped outdoor APs, indoor APs, and controllers could be matched so that adaptation for the APs is easy.

They should add more features available on Aruba Airwave to the GUI.

For how long have I used the solution?

We have been suing Aruba Wireless for two years.

What do I think about the stability of the solution?

Stability is guaranteed.

What do I think about the scalability of the solution?

This is a very scalable product. 

How are customer service and technical support?

Technical support is excellent. They are more willing to help and be there for the customer.

Which solution did I use previously and why did I switch?

We did not switch products. Rather, our choice is based on customer requirements. It's the best-recommended product listed by Gartner on this segment.

How was the initial setup?

The initial setup is absolutely straightforward.

What about the implementation team?

Our in-house team is responsible for deployment.

What was our ROI?

The access points are more cost-effective over some other providers, both in cost per AP and the option of a controller-less environment. 

What's my experience with pricing, setup cost, and licensing?

It's comparatively priced; it's a bit expensive compared to competitors but worth the investment because of the performance, stability, and ease of deployment.

Which other solutions did I evaluate?

We had been working with vendors like Cisco and Ruckus.

Which deployment model are you using for this solution?

Private Cloud
**Disclosure: My company has a business relationship with this vendor other than being a customer: We are partner and SI.
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