Aruba Wireless Review

The initial setup required a lot of work however the scalability is the key for the solution


What is most valuable?

The scalability is the key here. We operate in a multi-vendor environment, running proprietary and open source software as well as pretty much every OS in it. We have to be able to adjust features as we need them throughout the WLAN.

How has it helped my organization?

WLAN is one of the major functions that allows employee movement without re-doing cabling etc.

What needs improvement?

I haven't encountered an area for improvement and am quite satisfied with the product.

For how long have I used the solution?

We implemented WLAN 4 years ago.

What was my experience with deployment of the solution?

We haven't encountered any major issues with the deployment. Normal minor glitches as usual, but nothing major. I'd expect to face the same issues with any brand of WLANs.

What do I think about the stability of the solution?

All stability issues have been due to configuration changes. Currently as the WLAN expands we are starting to have some issues that aren't directly dependent on Arubas' solution, but issues in aggregate and core network layers.

What do I think about the scalability of the solution?

We have no issues in scalability.

How are customer service and technical support?

Customer Service:

8 out of 10.

Technical Support:

8 out of 10.

Which solution did I use previously and why did I switch?

I'm familiar via my career with other manufacturers solutions and have worked with those too. In my current position we have used Arubas' WLAN from the start.

How was the initial setup?

As always in complex systems, initial setup required a lot of work that might be seen as complex. On the other hand it was also logical and among the professionals, straightforward. Initial setup of single equipment is easy, but it only allows you to start configuring it.

What about the implementation team?

We did the implementation in-house with a technical person from the manufacturer.

What was our ROI?

Every AP implemented takes out around 3 switch interfaces. Also work can be done away from the desk, and much faster in certain positions. I'd say that it took about three years to get an ROI.

Which other solutions did I evaluate?

We did a massive comparison with most of the WLAN vendors and from those we chose Aruba.

What other advice do I have?

Main thing is to have a clear vision of what is needed from the WLAN and of course, the expertise of the staff is one key factor. Pretty much, the rest is just pricing of the solution, acquisition and running costs.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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author avatarSenior Network Engineer/Mobility Specialist at CCSI - Contemporary Computer Services, Inc.
ExpertTop 5Real User

Aruba is a very solid product with options that allow it to keep up with all the competitors.