Aruba Wireless Review

It gives us centralized management for all campuses and all wireless access points.


Valuable Features

It gives us centralized management for all campuses and all wireless access points. Students have guest networks, so the centralized management help us to manage all of users.

Room for Improvement

Some of the diagnostic features I'd expect to help me troubleshoot parts of the network are missing. I'd like to have diagnostic tools to pinpoint where devices are not getting good signals and why.

Use of Solution

We've been using it for about four to five years.

Deployment Issues

We've had no issues with deployment.

Stability Issues

We've had only minimal outages over the past 5 years thanks to the High Availability solution for the controllers and the access points. If we do have an outage on one controller, the access points can free-associate to another controller on another campus and still function properly for the students and staff. So this is a very stable solution.

Scalability Issues

We've been able to scale sufficiently for our needs.

Customer Service and Technical Support

Customer service and technical support have always been great. We've never had an issue getting support from Aruba. We've always had quick responses and very helpful solutions when we contact them.

Previous Solutions

Before Aruba, we were on individual "fat" access points, so we had to manage each one individually.

Initial Setup

It's pretty simple. Once the master controller and the local controllers are set up, it's just a matter of syncing the configurations, so you do the configuration once on the centralized controller, and everything gets replicated to all the local controllers at each campus. Adding, removing, changing, bringing on new controllers to replace old controllers is a pretty simple process.

Pricing, Setup Cost and Licensing

I think originally we were in the $30-50,000 range, with yearly maintenance costs and support for licensing, which cost $10-$15,000.

Other Solutions Considered

We needed a more centrally-managed solution so that you didn't have to manage each individual AP. When we sought out quotes, we looked at Aruba, Meru, Cisco, and a couple of others. Based on the features and the scalability and all the deployment solutions and everything that we needed, Aruba was the best solution for us.

Other Advice

Make sure you get a proper configuration. Do a proper site survey of your location to know what you need to configure and how you need to customize it to your own environment so that when you deploy your wireless, you're not popping up with any surprises from a bad signal or bad interference in certain places. Just make sure you know your area and you customize your solution around what your area provides for you.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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