Aruba Wireless Review

Saves us the cost of additional wiring

What is our primary use case?

Aruba Wireless' network is the primary connection method used for connectivity to the university network. We use a master/local setup of controllers. On each of the three campuses we have two local controllers supporting the wireless network.

How has it helped my organization?

Wireless affords people the ability to stay connected. Mobility allows people the freedom to move about and not rely on being tied to an Ethernet cable only.

What is most valuable?

Cost reduction in wiring would be one valuable feature. Another would be the freedom of not being tethered to a cable. Mobility is a major plus. It takes a little time to learn and understand the tree and leaf hierarchy but is easy to manage once understood.

What needs improvement?

Sometimes you are not able to get an engineer on the phone on first call. There have been instances of waiting for a callback.

For how long have I used the solution?

More than five years.

What other advice do I have?

I would rate this product at nine out of 10. Aruba provides great service when a call is placed for assistance. One drawback for me is the language barrier. Sometimes it is a little difficult to understand the technician on the phone.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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