What is our primary use case?
We use it across mainframe Linux and Windows environments for batch and full workflow dependency. We do a lot of ETLs, so there are a huge number of dependencies, such as, get the flat file from an SFTP or call a script to pull the data out of a data structure. If you don't have the data, then nothing else should run.
How has it helped my organization?
It has replaced every single Windows Task Manager or Task Scheduler.
What is most valuable?
I have found the scheduling feature the most valuable. I can map dependencies by using ASG-Zena. It gives a nice, quick visualization as to where things are.
What needs improvement?
The scheduling mapping is a little disjointed. There is no wizard-type approach. There are a lot of different things that you have to do in completely different areas.
They could probably add the functionality for creating all components of a mapping or an OPA schedule. The component creation could be done collectively rather than through individual components.
For how long have I used the solution?
It has been there in our organization for about five years. I have been using it for about a year and a half.
What do I think about the stability of the solution?
It is very stable and reliable.
What do I think about the scalability of the solution?
Scalability is a bit hard because we're using up more licensing than the agency that originally implemented it. It has an agent licensing model versus a core model, which is another reason why we're in the process of looking at a CA product.
ASG-Zena is controlled through a sub-agency division and is actually managed by a third-party vendor. Anytime we want something changed or updated, we have to actually go through a long chain and so many people, which then impacts the midday running or overnight running of the processes. There's another agency that has just recently implemented a CA product, which only needs to do one schedule. They bought this big package, and all they need to do is one schedule. We're going to take over their product and its implementation. Next year, we're planning on migrating all of our around 300 schedules from ASG-Zena to CA, primarily because we will have direct control.
We currently have five users who are referred to as developer users. They monitor the systems and schedules, pick up on when something fails, and then make corrections to whatever they need to. There are three administrators, and only these administrators can restart a schedule.
How are customer service and technical support?
I haven't used their technical support.
What other advice do I have?
It is a very stable product, and it has a long-term history of reliability. However, in our organization, we're moving away from mainframes. They just do not fit with where we're going architecturally. My advice would be to not go for mainframe solutions because mainframes are dead.
I would rate ASG-Zena an eight out of ten.
Which deployment model are you using for this solution?