Asigra Review
Backup of databases like Oracle and SAP could be improved, Everything is automated and no hassles for the administrator.


Valuable Features

Agentless backup, Desktop and laptop backup, BMR.

Improvements to My Organization

Since we have implemented Asigra we don’t have an administrator to do manual backup to tapes and external HDD. Everything is automated and no hassles for the administrator.

Room for Improvement

Backup of databases like Oracle and SAP.

Use of Solution

3 years

Deployment Issues

No issues with deployment.

Stability Issues

No issues with stability.

Scalability Issues

No issues with scalability.

Customer Service and Technical Support

Customer Service:

8/10.

Technical Support:

5/10, Due to different timezones it would always be difficult to get hold of a tech. Need to have more people on board for support which covers all timezones and should be an expert in the product.

Previous Solutions

We did not have a backup solution in place, ease of management is one key factor to use Asigra.

Initial Setup

Since I work on backup and storage for more than 6 years it looked pretty straightforward.

Implementation Team

In-house team.

ROI

80%.

Pricing, Setup Cost and Licensing

Don’t recollect since it was handled by the procurement team.

Other Advice

Ease of use and management, one time setup is what all it requires to get going.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are partners with Asigra.

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