AT&T AlienVault USM Review

I can see all HIDS and IDS events in one place. Setup is complex when playing with custom plugins.


What is most valuable?

The SIEM part where I can see all HIDS and IDS events in one place alongwith the correlation directives.

How has it helped my organization?

We have a better detection rate for malware and other cyber-attacks. Really helps when USM integrated in the incident response plan.

What needs improvement?

  • Database query speed when dealing with millions of events per day
  • Reports customization and types
  • Dashboards TV modes (SOC surveillance monitors)

For how long have I used the solution?

I've been using it for three years.

What do I think about the stability of the solution?

I've experienced frequent slowness, and we had to downgrade to filter out many logs.

What do I think about the scalability of the solution?

The AIO is not fast enough for a network over 100 EPS, so you have to go with a dedicated server option for better speed.

How are customer service and technical support?

7/10

Which solution did I use previously and why did I switch?

We had nothing in place prior to this.

How was the initial setup?

It's complex when playing with custom plugins.

What's my experience with pricing, setup cost, and licensing?

The price is low, and it's good quality but require effort.

Which other solutions did I evaluate?

There were no other options looked at.

What other advice do I have?

To take full advantage of the product you have to work under the hood.

Which version of this solution are you currently using?

5.2.5
**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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author avatarTami Andrews (AlienVault)
Real User

Thank you for your time to provide your comments on using USM.