AT&T AlienVault USM Review

We can gather all data from different devices, analyze theme and extract the correct information.​


What is most valuable?

SIEM, Event Correlation and the Vulnerability Scanner.

How has it helped my organization?

Reduced the number of the false alarms generated by other devices. With AlienVault we can gather all data from different devices, analyze theme and extract the correct information.

What needs improvement?

Plugins: most plugins are not up to date with the newer versions of products.

For how long have I used the solution?

Since 2013

How are customer service and technical support?

We had problems with the MySQL database, but the technical support is very helpful. I'd give them a 9/10.

Which solution did I use previously and why did I switch?

Yes, But AlienVault is the more appropriate solution, it's flexible, Linux based, and contains a large number of open source solutions.

How was the initial setup?

Simple.

What about the implementation team?

A vendor team, don't install the solution in a virtual platform except VMware ESXi. We had a long story with AlienVault with a Proxmox Virtual Environment.

What other advice do I have?

It's a powerfull solution and contain more features than other products.

Which version of this solution are you currently using?

5.2.3
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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author avatarTami Andrews (AlienVault)
Real User

El Mostapha Chakir - I thank you for your time and your thoughtful feedback.