AT&T AlienVault USM Review

Offers an Open Threat Exchange for IP reputation and vulnerability scanning.


What is most valuable?

  • Open Threat Exchange (for IP reputation)
  • Vulnerability scanning
  • Quick APT phishing-related threat detection

How has it helped my organization?

  • Phishing sites were detected and it secured the environment from the upcoming threat.
  • Vulnerability scanner OpenVas is very useful for knowing current vulnerabilities present in system and taking preventive action.

What needs improvement?

  • IPv6 not supported
  • Correlate with external logs from other sources makes little bit difficult to work

For how long have I used the solution?

I have been using it for one year.

What was my experience with deployment of the solution?

It works well when you have minimum required setup as per AlienVault documentation.

What do I think about the stability of the solution?

Stability issues happen only when you do not have sufficient hardware as the primary requirement.

What do I think about the scalability of the solution?

It scales well.

How is customer service and technical support?

Customer Service:

Customer service is 7 out of 10.

Technical Support:

Technical support is 10 out of 10.

Which solutions did we use previously?

We did not previously use a different solution.

How was the initial setup?

Initial setup was straightforward and simple.

What about the implementation team?

An in-house team implemented it.

What was our ROI?

It is providing good ROI.

What's my experience with pricing, setup cost, and licensing?

It is cheaper and more valuable compared to other reputable SIEMs.

Which other solutions did I evaluate?

Before choosing this product, we did not evaluate other options.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
1 visitor found this review helpful
3 Comments
Julia FrohweinCommunity Mgr

Can you elaborate on how AlienVault is more valuable than other SIEM's?

29 May 17
Tami AndrewsVendor

Thanks so very much for your feedback & comments.

26 June 17
Skylar TalleyVendor

Thank you so much for the feedback! I did want to let you konw that we're currently working on IPv6 support and have just rolled out a Custom Plugin Builder to make onboarding custom log sources more efficient. Please keep in touch with how the product is working for you!

22 August 17
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