AT&T AlienVault USM Review

Some of the valuable features are log aggregation, correlation, and threat intel.


What is most valuable?

Log aggregation, correlation, and threat intel.

How has it helped my organization?

AlienVault has streamlined our security functions by combining several different functions into one package.

What needs improvement?

I think expanding their vendor-specific plugins would beneficial.

For how long have I used the solution?

We have been using this solution for one year.

What was my experience with deployment of the solution?

I did not encounter any issues with deployment.

What do I think about the stability of the solution?

I did not encounter any issues with stability.

What do I think about the scalability of the solution?

I did not encounter any issues with scalability.

How is customer service and technical support?

Customer Service:

Their support is good and their response time is prompt.

Technical Support:

I would rate them as very knowledgeable.

Which solutions did we use previously?

We did not use a previous solution.

How was the initial setup?

It was very straightforward. The setup was basically install the VM, setup network monitoring/syslog, and watch the data flow.

What about the implementation team?

Our implementation was in-house.

What was our ROI?

It's hard to calculate ROI on a prevention mechanism, as the variables of a prevented incident are unknown.

What's my experience with pricing, setup cost, and licensing?

They are very affordable and flexible in their licensing model.

Which other solutions did I evaluate?

We evaluated HPE ArcSight, IBM QRadar, LogRhythm, Splunk, and SolarWinds.

What other advice do I have?

I would highly recommend the customer training courses. They are very helpful.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
1 visitor found this review helpful
1 Comment
Tami AndrewsVendor

thank you for your time and your comments.

02 June 17
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