AT&T AlienVault USM Review

Provides vulnerability scanning and OTX for threat intelligence.

What is most valuable?

  • Vulnerability scanning
  • Cross co-relation
  • Reports in a grouped manner
  • OTX for threat intelligence

How has it helped my organization?

It helps to monitor the entire office in in a single point.

What needs improvement?

The report section needs to be improved. Most of the correlation rules are based on the NIDS event, which needs to be improved. In other words, we have to use the device logs also.

For how long have I used the solution?

We have been using this solution for almost two years.

What was my experience with deployment of the solution?

I did not encounter any issues with deployment.

What do I think about the stability of the solution?

I did not encounter any issues with scalability.

What do I think about the scalability of the solution?

I did not encounter any issues with scalability.

How are customer service and technical support?

Customer Service:

Customer service is available 8 to 5 EDT. In emergency cases, it is difficult to reach them. Response-wise, it is good. I would give customer service a rating of 7/10.

Technical Support:

I would give technical support a rating of 7/10.

Which solution did I use previously and why did I switch?

We did not use a previous solution.

How was the initial setup?

The setup was very straightforward.

What about the implementation team?

We did it in-house.

What was our ROI?

N/A/

What's my experience with pricing, setup cost, and licensing?

I feel that the license cost was a bit high, but compared to others, it is less. For mid-range companies, they feel that the cost is high, but that it is worth it.

Which other solutions did I evaluate?

We did not evaluation any other options.

What other advice do I have?

I do not have any additional comments.

Which version of this solution are you currently using?

5.3.6
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
More AT&T AlienVault USM reviews from users
...who work at a Financial Services Firm
...at Small Businesses
...who compared it with McAfee ESM
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1 Comment
author avatarTami Andrews (AlienVault)
Vendor

Paruvathakumar - thanks so much for your time & comments.

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Highlights
This solution can identify many threats inside the organization (compromised endpoints, configuration issues), as well as "outside" threats (botnets, network scanners, web-attacks, etc).
The most valuable feature of this solution is security management for PCI DSS.
The most valuable feature is threat intelligence.
There are multiple tools for information security. The solution includes all the latest advances on the network and host intrusion detection systems.
The setup is very easy and straightforward.
The other big selling feature for us was its integration capabilities with all the other security-based products.
The solution is stable.
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