AT&T AlienVault USM Review

Provides a single pane of glass that shows threats that are in the environment.


What is most valuable?

The dashboard.

How has it helped my organization?

The single pane of glass that shows threats that are in the environment.

What needs improvement?

Sub menus: Sometimes you really have to drill down to get to where you want to go.

For how long have I used the solution?

We have been using this solution for three years.

What was my experience with deployment of the solution?

I did not encounter any issues with deployment.

What do I think about the stability of the solution?

There were stability issues due to lack of memory.

What do I think about the scalability of the solution?

I did not encounter any issues with scalability.

How is customer service and technical support?

Customer Service:

I would rate customer service as excellent.

Technical Support:

I would rate technical support as excellent.

Which solutions did we use previously?

We did not use a previous solution.

How was the initial setup?

The setup was straightforward.

What about the implementation team?

We did the implementation in-house.

What was our ROI?

The ROI was priceless.

What's my experience with pricing, setup cost, and licensing?

N/A.

Which other solutions did I evaluate?

We used other solutions, but they couldn't compare: QRadar, Splunk, ArcSight and LogRhythm. All were way too expensive compared to AlienVault USM.

What other advice do I have?

All companies should buy an AlienVault SIEM. It is well worth the investment

Disclosure: I am a real user, and this review is based on my own experience and opinions.
1 visitor found this review helpful
1 Comment
Tami AndrewsVendor

Kevin - I appreciate you taking time to provide your feedback on USM.

26 June 17
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