AT&T AlienVault USM Review

We use policies as alerts on many compliance requirements and concerns.

What is most valuable?

Policies have been very valuable. We use them as alerts on many compliance requirements and concerns.

How has it helped my organization?

  • Identifying the sending of clear text account information
  • Identifying and fixing vulnerabilities that we were not aware of

For how long have I used the solution?

We have been using AlienvVault for the past two years.

What was my experience with deployment of the solution?

There was an issue in setting up the log storage location.

What do I think about the stability of the solution?

I did not encounter any issues with stability.

What do I think about the scalability of the solution?

I did not encounter any issues with scalability.

How are customer service and technical support?

Customer Service:

There is excellent customer service and we have never had a complaint.

Technical Support:

Technical support has a very knowledgeable support staff. Everyone we have worked with has really displayed great knowledge of this product.

Which solution did I use previously and why did I switch?

We used different solutions. Pricing was an issue and support was limited.

How was the initial setup?

We had the installation done by support when we purchased the solution.

What about the implementation team?

The implementation was though the vendor and they were great to work with. They were able to answer any questions that we had.

What's my experience with pricing, setup cost, and licensing?

The pricing was great and we were not disappointed.

Which other solutions did I evaluate?

We did not evaluate other solutions.

What other advice do I have?

Thank you for the great solution that you provided for us.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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1 Comment

author avatarTami Andrews (AlienVault)

Thanks Dan for your feedback on USM!