AT&T AlienVault USM Review

Report modules now allow us to get a visualization of the activity of the main assets.


What is most valuable?

OTX is a great module that lets staff maintain and monitor updates regarding events in the infrastructure and takes decision to improve the security perimeter.

How has it helped my organization?

Report modules now allows us to get a visualization of the activity of the main assets to continue the business and lets us take decisions to the stakeholders.

What needs improvement?

Report modules now lets us get a visualization of the activity of the main assets to continue to improve the business and reduce the risk of failures.

For how long have I used the solution?

Around 2 years ago and It allowed me to grow not only technologically but also it has helped me to improve process in attention to information security events in the company.

What was my experience with deployment of the solution?

Yes, but it was with integration with other devices but the AlienVault TAC did a great job to resolve the problems.

What do I think about the stability of the solution?

Honestly this solution was very stable and there were no problems whatsoever

What do I think about the scalability of the solution?

I have not had the opportunity to do an implementation of scalability, but, with the experience with 2 years ago managed the solution, I don't believe we will have problems to deploy.

How is customer service and technical support?

Customer Service:

The service was excellent and always showing excellent treatment and availability.

Technical Support:

The service is excellent the support requested really is quick and very efficient

How was the initial setup?

It was way very fast and straightforward, thanks to the great supported gave fot the AlienVault TAC

What about the implementation team?

This integration was made with both teams, and I think the deploy was very easy due the great knowledge of vendor team, them gave us a great explanation about of the all modules and the best practice to deploy the solutions.

What was our ROI?

It has not yet been measured.

What's my experience with pricing, setup cost, and licensing?

Considering the scalability with the other solutions in the market, I think this solution really have a great price to all size of medium and big enterprise.

Which other solutions did I evaluate?

Yes, I did, the solution considered was HPE and Splunk

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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1 Comment
author avatarTami Andrews
Vendor

Thank you Ruben for your comments & insightful feedback!

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