AT&T AlienVault USM Review

It has allowed us to centralize our logging. We had used previous products and found AlienVault centralized the logging for our security.


How has it helped my organization?

It has allowed us to centralize our logging. We had used previous products and found AlienVault centralized the logging for our security. Additionally, we are better able to meet our compliance needs.

What is most valuable?

We use several features extensively. Logging, vulnerability scanning, file integrity monitoring, and threat information.

What needs improvement?

I would like to see some better ways to report on the information. There are many reports included but would be nice to have better access to the data. Customizations are possible but don't always allow us to report on what we need.

What do I think about the stability of the solution?

We have a new remote sensor sending a large amount of data. We have seen some slowness but the sensor is new and we tracked down the slowness to network connectivity. The server has handled all we could throw at it.

What do I think about the scalability of the solution?

Working well with everything we have sent to it.

How is customer service and technical support?

Customer Service:

I have enjoyed working with the client support folks. I have had really good experiences with them even having them help with plugins when they weren't working.

Technical Support:

Very good.

Which solutions did we use previously?

ManageEngine Event Log Analyzer

How was the initial setup?

The wizard setup was great and helped deployment go well.

What about the implementation team?

Received training and did in-house. Also had some follow-up consulting that helped to do a health check on the system that was very valuable. Consultants did a great job of helping us become more comfortable.

What was our ROI?

Not measured.

What's my experience with pricing, setup cost, and licensing?

Look at other products and AlienVault will have you coming back as it did us.

Which other solutions did I evaluate?

Yes, many other vendors - its been a while so I don't remember them all.

What other advice do I have?

No, good solid product

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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1 Comment
Tami AndrewsVendor

Thank you so much for your feedback!

26 June 17
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