AT&T AlienVault USM Review

Holistic view of SIEM environment


What is most valuable?

The UI is clean and easy to use. Lots of documentation, training, and community involvement available as well.

How has it helped my organization?

Holistic view of SIEM environment.

What needs improvement?

API, ETL, or connector to support BI tools such as Tableau, Power BI, etc.

For how long have I used the solution?

Only for a few months. We just went live with the USM when we transitioned away from on-prem.

What was my experience with deployment of the solution?

Not on the AV side, pretty easy to use.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How is customer service and technical support?

Customer Service:

Very good.

Technical Support:

Very good.

Which solutions did we use previously?

N/A.

How was the initial setup?

Yes.

What about the implementation team?

Vendor. Not the best.

What was our ROI?

Too soon to tell.

What's my experience with pricing, setup cost, and licensing?

Check logging.

Which other solutions did I evaluate?

N/A.

What other advice do I have?

No.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
1 Comment
Tami AndrewsVendor

Thank you Adam for your time to review AlienVault USM and for your candid feedback!

16 July 18
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