Its powerful correlation engine helps reduce time in manually correlating events.
AT&T AlienVault USM Review
Its powerful correlation engine helps reduce time in manually correlating events
How has it helped my organization?
What is most valuable?
- Alarms
- Correlation
What needs improvement?
It should be able to communicate with other security solutions to stop threats.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
No stability issues.
What do I think about the scalability of the solution?
No scalability issues.
How are customer service and technical support?
Customer Service:
I would rate customer service as a nine out of 10.
Technical Support:
I would rate technical support as a nine out of 10.
Which solution did I use previously and why did I switch?
We did not previously use a different solution.
How was the initial setup?
The only complex area of the setup was writing the custom scripts.
What about the implementation team?
We use both a vendor team and an in-house team for implementation.
What was our ROI?
The ROI is quite good.
What's my experience with pricing, setup cost, and licensing?
Use an MSSP instead. It is much cheaper.
Which other solutions did I evaluate?
We did not evaluate other options.
What other advice do I have?
It is quite awesome.
Which version of this solution are you currently using?
5.2
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Jun 07 2018
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Add a Comment
1 Comment
Tami Andrews (AlienVault)Vendor
Thank you for your time to review AlienVault USM and for your candid feedback!
Author
it_user752880
Security Analyst at a tech services company with 1-10 employees
User
Highlights
Pros
Its powerful correlation engine helps reduce time in manually correlating events.
Cons
The only complex area of the setup was writing the custom scripts.
It should be able to communicate with other security solutions to stop threats.
Pricing Advice
The ROI is quite good.
Use an MSSP instead. It is much cheaper.
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