AT&T AlienVault USM Review

Its powerful correlation engine helps reduce time in manually correlating events


How has it helped my organization?

Its powerful correlation engine helps reduce time in manually correlating events.

What is most valuable?

  • Alarms
  • Correlation

What needs improvement?

It should be able to communicate with other security solutions to stop threats.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

No stability issues.

What do I think about the scalability of the solution?

No scalability issues.

How is customer service and technical support?

Customer Service:

I would rate customer service as a nine out of 10.

Technical Support:

I would rate technical support as a nine out of 10.

Which solutions did we use previously?

We did not previously use a different solution.

How was the initial setup?

The only complex area of the setup was writing the custom scripts.

What about the implementation team?

We use both a vendor team and an in-house team for implementation.

What was our ROI?

The ROI is quite good.

What's my experience with pricing, setup cost, and licensing?

Use an MSSP instead. It is much cheaper.

Which other solutions did I evaluate?

We did not evaluate other options.

What other advice do I have?

It is quite awesome.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
1 Comment
author avatarTami Andrews
Vendor

Thank you for your time to review AlienVault USM and for your candid feedback!

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