AT&T AlienVault USM Review

Enables managing everything from one place, including vulnerability assessments and asset management

What is our primary use case?

Our primary use case is Security Information and Event Management, as well as forensic analysis.

How has it helped my organization?

Undoubtedly having all security core technology under one roof, as provided by the all-in-one USM solution from AlienVault, is a big advantage for day-to-day business security operations. From real experience, it has enabled total transparency in terms of security information and events, from day one.

What is most valuable?

It provides a single pane of glass view, coupled with a whole security ecosystem. The ability to manage everything from a central point, including vulnerability assessments, asset management - including the services provided by the various hosts - NIDS, HIDS, etc., provides a very efficient way of dealing with things.

Their OTX intel is also great, as one needs to know who is running around threatening the IT infrastructure with a "crowbar."

What needs improvement?

The reporting module could be a little easier to handle, as it requires quite some trial and error until you get the reports you want. Also, it would be great to have a graphical interface for the Network Intrusion Detection System's rule management.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

The solution is rock solid; never any issues.

What do I think about the scalability of the solution?

We have not experienced any scalability issues, but we also know that you can easily add more sensors, which helps to spread the load.

How are customer service and technical support?

Technical support is always helpful and responsive. They do care about their customers.

Which solution did I use previously and why did I switch?

Our previous solution consisted of building a SIEM based on individual components/modules from the open-source space.

How was the initial setup?

The initial setup is absolutely straightforward. It is up and running in no time. This is definitely one of the unique selling propositions of the solution.

What's my experience with pricing, setup cost, and licensing?

So far, it has been a good solution for a tight budget.

What other advice do I have?

AlienVault is a great fit, especially for smaller organizations, as it will enable you to produce quick results with no need to worry about too many details.

**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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1 Comment

author avatarTami Andrews (AlienVault)
Real User

Thanks so much for your time and feedback Christian!