AT&T VPN Review

Extremely stable and very scalable

What is our primary use case?

The solution was primarily used for hotels and suppliers.

What is most valuable?

The stability of the solution is its most valuable feature.

What needs improvement?

The solution was far too expensive, which is why we ended up moving to a new vendor.

The solution had slow connections and very bad routers. We continuously had issues with the VPN and proxy configuration.

AT&T could simplify its user interface and log on. Typically, where you log on is independent of the solution, as long as you have had authorization. With this solution, you needed to configure a single entry point which wasn't ideal.

The solution should have been able to integrate more easily with Microsoft.

For how long have I used the solution?

We're no longer using the solution.

What do I think about the stability of the solution?

The stability of the solution was excellent.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

I've never had to contact technical support.

How was the initial setup?

The initial setup was complex. You needed to configure a single entry point. 

What about the implementation team?

We dealt directly with AT&T.

What's my experience with pricing, setup cost, and licensing?

The pricing is expensive; we ended up seeking out a different solution.

What other advice do I have?

We currently use Zscaler. We switched from AT&T mostly due to the price but also because it didn't offer a cloud solution and we needed to use LAN connections.

I would not recommend the solution if you are concerned about pricing, but it does offer excellent stability.

I'd rate the solution nine out of ten.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
Find out what your peers are saying about AT&T, Cisco, Palo Alto Networks and others in Enterprise Infrastructure VPN. Updated: July 2021.
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