Atlassian Confluence Review

Reduces redundant communication. Working with 3rd party content can be improved.

Valuable Features

Content creation and sharing, collaboration

Improvements to My Organization

Reduced redundant communication and overall better communication among knowledge workers

Room for Improvement

Working with 3rd party content i.e. MS office, PDF files, email integration

Use of Solution

6 years

Deployment Issues

Social adoption - it is always tricky to change current way-of-doing things you are bringing a new culture of collaboration and working with information.

Stability Issues

Haven't had any issues with stability.

Scalability Issues

Haven't had any issues with scalability.

Customer Service and Technical Support

Customer Service:


Technical Support:


Previous Solutions

Filesystem and email, we switched because it was not a effective way of collaborating in teams.

Initial Setup


Implementation Team


Pricing, Setup Cost and Licensing

Initial 50K USD, cloud-based infrastructure cost + maintenance = 30k / year

Other Solutions Considered

Yes - all wiki and collaboration platforms available

Other Advice

Just do it, it will give you quick benefits and will change the overall atmosphere when doing things together in one place. Here's an example of ours:

Disclosure: My company has a business relationship with this vendor other than being a customer: We're an Atlassian Confluence expert partner
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