Automation Anywhere (AA) Review

Reduces operational effort and cost, excellent support, and integrates well within our CICD environment

What is our primary use case?

We used Automation Anywhere to create and integrate a solution that is suitable for a dynamic application. We had a business challenge where things were dynamic in terms of the environment, and we need to integrate into a CICD system.

How has it helped my organization?

It reduced cost and effort significantly. Yearly, our organization saved $14,000. The company started to save more, and increased efficiency in the field of automation then started to pioneer.

What is most valuable?

Within less time than it used to take, we can automate a complete Apex task. Being able to do this is how we managed to win the work for our client. The client was amazed and suggested the solution throughout the organization.

Complex tasks can be automated easily and reliably.

What needs improvement?

I feel the tool has to provide deeper insights for debugging issues, considering both internal and external factors.

The image recognition functionality needs to improve so that we can work faster.

For how long have I used the solution?

We have been using Automation Anywhere for one year and eight months.

What do I think about the scalability of the solution?

We were highly attracted to this product due to its scalability. This is because we started to work within a CICD environment.

How are customer service and technical support?

The technical support is excellent.

Which solution did I use previously and why did I switch?

Previously, we used the UFT solution provided by Micro Focus. It did well with us for a couple of years but as the application keeps on growing and becoming more complex, UFT has shifted from pros to cons. That's where we shifted to Automation Anywhere.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We implemented through a vendor team and their level of expertise was excellent.

What's my experience with pricing, setup cost, and licensing?

Our advice is that anybody interested in this product should negotiate product bundles in order to reduce the cost of installation and setup. This product will ultimately help you to innovate and excel, and we recommend it.

Which other solutions did I evaluate?

We evaluated other options like UiPath, but we got what we needed that was specific to our requirements, so we onboarded AA.

What other advice do I have?

I believe Automation Anywhere bundles everything for generic needs and in my case, everything was covered in these generic bundles.

Which deployment model are you using for this solution?


If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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