Automation Anywhere (AA) Review

It has helped us a lot with our digitized work

What is our primary use case?

It is our RPA platform. It is the main platform that we use for backups.

How has it helped my organization?

It has helped us a lot with our digitized work.

We have automated a lot of the bank's processes.

What needs improvement?

My team has taken courses through the Automation Anywhere University. The courses have been good. They have helped us, but it could improve some things, like how the courses are designed.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It is pretty stable, but we have experience issues.

What do I think about the scalability of the solution?

We are working on scaling it now.

We use it with more than 17 applications. So, we work it on a very large scale.

How are customer service and technical support?

The technical support is good. 

How was the initial setup?

It took us two years to scale it from the pilot it to our current number of bots. The process was too much work.

What was our ROI?

We have saved 53 minutes through automation.

What other advice do I have?

It is a very good product.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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