Automation Anywhere (AA) Review

We are able to create robotic tasks in a short time


What is our primary use case?

The primary use case is for a number of different transaction-based systems that the company has.

What is most valuable?

  • We are able to create robotic tasks in a short time.
  • Automation Anywhere receives high marks for its ease of use.
  • It is able to integrate well with other applications.

What needs improvement?

A lot of the features that I want to see going forward will be included in the next release.

We have been a little frustrated by the frequency of cache releases.

What do I think about the stability of the solution?

It has been reliable.

What do I think about the scalability of the solution?

It took a few months for us to scale from pilot to the number of bots that we are currently using.

How are customer service and technical support?

Their customer support is fantastic.

How was the initial setup?

The initial setup was straightforward.

What was our ROI?

We have saved time and money using this solution.

What's my experience with pricing, setup cost, and licensing?

Annual licensing costs would be about $100,000.

Which other solutions did I evaluate?

We also evaluated Blue Prism and UiPath. We chose Automation Anywhere because it was the market leader and their user interface is better.

What other advice do I have?

Go for it. The product is easy to use.

For our bot creation process, we get somebody from the business unit to walk us through their process. We usually record that session, then we determine how to create the bot from there.

The Automation Anywhere University courses are very good.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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