Automation Anywhere (AA) Review

It has improved our organization by allowing us to reduce the number of new hires, enable us to keep the same workforce, and increase productivity. 


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What is our primary use case?

We mainly use the bot to make our operation more efficient, save the effort of human beings, and reduce the overall cost to the organization.

How has it helped my organization?

Automation Anywhere has improved our organization by allowing us to reduce the number of new hires, enable us to keep the same workforce, and increase productivity.

What is most valuable?

The product is very precise, and very efficient. We run bots almost five days a week. We just tell the bot what they have to do and it is always accurate and precise, no issues.

What needs improvement?

I believe version 11 is much better than the previous version we were using.

They should make the product smarter. The bot we use right now is kind of fundamentally basic loop-based. We really want to see a little bit more advanced capability, that way we can undertake more comprehensive tasks.

What do I think about the stability of the solution?

The scalability, I think will be feasible, but so far we don't have any plans to increase the bots to the large scale of the operation.

What do I think about the scalability of the solution?

So far, the bots run very stable and have little problems, we see the bots becoming more stable every day.

What was our ROI?

We can define certain procedure we already know, but we continue develop more user cases, which bring from the other end users.

I cannot say how much exactly we have made regarding ROI, but we can see the saving down the road.

What's my experience with pricing, setup cost, and licensing?

We have a few licenses. They cost roughly $10,000 each.

What other advice do I have?

I think understanding the product is very important. People have to understand what the bot can do before they implement one in their environment. That is very important.

We have Automation Anywhere version 11. We put all the bots on the virtual machine. We run continuously every week.

When it comes to attended automation, we try to introduce more use cases and let more people understand what the bot can do, and expand the capacity of the bot, so it can serve our organization.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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