What is our primary use case?
The primary use case would be to do automated processing using Excel with an application, even SAP. We use it for extracting data tables, clicking on data, recording records, and extracting the records table. We use it for all the Excel operations.
We updated Automation Anywhere already to version A2019 with all the Excel operations.
How has it helped my organization?
It has reduced the number of full-time employees.
What is most valuable?
The Excel operations are very good. Even in the MetaBot, they have included all the commands. Because of security, we automate our processes in MetaBot.
IQ Bot is good compared to the other tools available in the market.
The dashboard and Control Room are very good compared to the market.
What needs improvement?
They are launching cloud into the market, which is very good.
They need to improve the OCR engine which is not up to the market.
We still cannot use IQ Bot with our documents.
They have to work on the OCR and object cloning features.
However, I have not used version A2019 and cannot comment on the latest Automation Anywhere updates.
What do I think about the stability of the solution?
I would rate the stability as an eight out of 10. There is an issue with the object cloning in Excel. OCR is also not that stable. Image recognition works fine, but not all the time.
What do I think about the scalability of the solution?
Scalability is very good.
How was the initial setup?
What's my experience with pricing, setup cost, and licensing?
The licensing costs are a bit high, but the profits are very good.
Which other solutions did I evaluate?
I have worked on Automation Anywhere, Blue Prism, and UiPath. The user interface of Automation is good and helpful.
What other advice do I have?
I have gone through the online training.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.