What is our primary use case?
We are working on implementing automation for a financial use case. Every time somebody travels they have a lot of receipts and they come in different formats. We would like to automate the processing of these receipts. We have a team in the US who have implemented this, and we would like to do the same thing here in India.
What is most valuable?
The most valuable feature of this solution is the automation of manual tasks, which save us time.
I really like the Automation Anywhere University website because it has a lot of good documents that you can read to learn about the solution.
What needs improvement?
I would like this solution to be supported on a Mac. Right now, we are using a VM with Automation Anywhere installed inside it, but it would be nice if the solution could be used on macOS.
I would like to see instructional videos on how to use this solution.
What do I think about the stability of the solution?
We still only have a small group working with this solution, but until now, everything is working fine.
What do I think about the scalability of the solution?
This solution is scalable.
How are customer service and technical support?
We have not used technical support for this solution.
If you previously used a different solution, which one did you use and why did you switch?
We did not use another solution prior to this one.
Our US company does a lot of traveling and they are always dealing with receipts. It is a small finance group, yet they were doing a lot of manual work. They have to check for things like a matching date and the correct amount. From there, we understood that we need to do something automated. One of our colleagues from the US attended an Automation Anywhere conference and then they implemented this solution after that.
How was the initial setup?
The initial setup of this solution is very easy.
What about the implementation team?
We have an in-house team who took care of the implementation.
What's my experience with pricing, setup cost, and licensing?
We have a developer license for this solution.
Which other solutions did I evaluate?
We have tried UiPath but this solution was selected.
What other advice do I have?
This solution did not take us long to learn how to use. We found the guidelines at automationanywhereuniversity.com and started using it.
At this time we use the MetaBot but not the IQ Bot.
This is a solution that I recommended to a friend of mine at another company. They are using Blue Prism, but after telling them about the Automation Anywhere University they started viewing the documents. They are now doing a POC with this solution.
I would rate this solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.