Automic Automation Intelligence Review

Very reliable with great Action Pack feature

What is our primary use case?

We provide this solution to our customers, they generally use it for plugins for their customers. I'm a data management and automation manager and we are partners with Automic. 

What is most valuable?

The Action Pack is a good feature. 

What needs improvement?

The integration of the solution could be improved and I'd like to see some kind of integration with IPA.

For how long have I used the solution?

I've been using this solution for two and a half years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

We haven't needed to test the scalability, but I believe it's not a problem. 

How are customer service and technical support?

I think the technical support could be improved, the response time could be faster. 

How was the initial setup?

The initial setup is appropriate for the tool - it's not simple, but not too complex either. 

What other advice do I have?

Anyone intending to use this solution should carry out an evaluation because there are some vulnerabilities. 

I would rate this solution a nine out of 10.

Which version of this solution are you currently using?

**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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