Automic Continuous Delivery Automation Review

Good interface, excellent event monitoring, and capability to scale


What is our primary use case?

We primarily use the solution for job run file transfers.

How has it helped my organization?

We are able to integrate all used platforms including IBM Mainframe for file transfers.

What is most valuable?

The agents are one of the solution's most valuable features. I like agents for file transfers so you can transfer the files from agent to agent on the different platforms.

The event monitor is very good. You can monitor when the file is created so you can pick up the file once it's done.

The interface is good.

What needs improvement?

The cut/paste translation can be improved. I've found that sometimes it's difficult to copy exactly between different platforms. Sometimes it takes some manual changes.

The solution's implementation processes could be simplified.

File transfer is not very efficient. It takes a bit longer than some other methods and when you send the file from one platform to another, especially from the mainframe, the results consumption is quite high compared to other methods.

There needs to be better error handling and error descriptions. It should be more clear what the errors are and what we can do to fix them.

Limitations in character conversions - sometimes special characters are translated differently comparing to regular FTP transfer, even if the same code page definitions are used. It would be useful to prepare manual and instruction on possible conversion problem solvings and extended settings.

For how long have I used the solution?

I've been using the solution for three years.

What do I think about the stability of the solution?

From what I have experienced, the solution's stability is good.

What do I think about the scalability of the solution?

Running the solution on the cluster goes well even if it is a big cluster. From that point of view, I'd say the scalability is okay.

It seems to use more CPU on IBM Mainframe for file transfer than FTP embedded in IBM z/OS solution. That needs to be improved.

How are customer service and technical support?

We had calls for technical discussions and problems resolutions. The response and involvement is correct. Once the recommendations were not accurate.

How was the initial setup?

The initial setup is complex. Deployment varies from platform to platform, but the longest it took was up to two weeks especially when you are not sure what settings you should implement on the mainframe.

What about the implementation team?

We handled the implementation ourselves.

What's my experience with pricing, setup cost, and licensing?

There are no extra costs above the standard licensing fee.

What other advice do I have?

We use the on-premises deployment model.

I'd rate the solution eight out of ten. I'd rate it higher if the installation was easier and if their file transfers were faster.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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