Automic Workload Automation Review

It is scalable and stable, but it is expensive and needs a better dashboard


What is most valuable?

The Zero Upgrade feature is the most valuable. 

What needs improvement?

Its dashboard can be improved. In version 12, they have already moved to a web-based interface from a UI. We are looking into this feature now. We are also looking for available APIs that we can use to interface the engine into our other systems.

There should be a subservice facility that we can use to interface with Microsoft Teams and send out authorization on job executions. We have seen a feature like this in other products that we are looking into.

For how long have I used the solution?

I have been using this solution for more than five years.

What do I think about the stability of the solution?

It is stable. We are not experiencing any major issues.

What do I think about the scalability of the solution?

It is scalable. Around 30 people are using it in our organization. 

How are customer service and technical support?

We previously had platinum support, and we were very happy with their technical support. After we moved away from platinum support, their technical support is just not that good.

Which solution did I use previously and why did I switch?

We only had MSTs previously. We shifted to Automic Workload Automation because we wanted to integrate SAP and other business requirements. 

We are now looking into other products outside Automic because of its cost. We have shortlisted BMC Control-M, Stonebranch, ActiveBatch, and IBM.

How was the initial setup?

The initial setup was complex because we have multiple endings running in every country that we manage. We also have an active-active setup and two instances running on one machine. We use it to widen our range so that we can have two engines running on the same machine. 

It is currently deployed on a private cloud and on-premises. We have around ten people to maintain this solution.

What's my experience with pricing, setup cost, and licensing?

It costs too much. That's why we are now looking at other products.

What other advice do I have?

I would rate Automic Workload Automation a six out of ten.

Which version of this solution are you currently using?

11.2.4
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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