Automic Workload Automation Review

It takes the human factor out of it, so it improves accuracy, speed, and coordination of our batch processes

What is our primary use case?

Primary use case is to automate our batch processing for our DNA applications, which is our core banking application.

How has it helped my organization?

It has helped us automate our processes. It has taken the human factor out of it, so it has improved accuracy, speed, and coordination of our batch processes. It has allowed us to have a hands-off approach to our batch processing and automate complex processes amongst different systems. 

What is most valuable?

It is very scalable and robust, and it keeps growing with us.

What needs improvement?

We are working on the 12.1 release right now. It has a lot of things that we have been asking for. I do not have a wish list right now. 

What do I think about the stability of the solution?

The stability of the platform has been excellent. They are very quick to reply to any issues that we have, and release any hotfixes to fix any issues we have had. We have not had any stability issues with the platform. 

Which solutions did we use previously?

When I joined my company, we were using an application from AppWorks. I was part of the decision process to do the beta with One Automation when UC4 bought them, and then became Automic. I was also part of the decision to stay with the platform and to continue to renew each year.

How was the initial setup?

I was involved in the initial setup. The software itself was pretty straightforward. We converted from the Application Manager Platform to the One Automation Platform, and it was a little complex to get our jobs migrated over. Once they were migrated over, it was pretty straightforward. The software itself was pretty straightforward to install and get going.

Which other solutions did I evaluate?

Really take a look at Automic. They are a great company to work with and they have the best automation package out there. We did look at a lot of different packages when we were out there. I was not part of the initial decision process, but I did see the use cases that they did, the companies that they looked at, because they made the decision shortly after I came.

They looked at BMC and Tivoli. It was quite a while ago, but they were able to come and do a proof of concept very quickly with our use cases and really show value quickly.

What other advice do I have?

The solution has performed excellent for us. However, the interface with the DNA platform and the partnership with Pfizer has not been as smooth as we would like it to be, but that is not the software's problem. The software itself has been very good.

Most important criteria when selecting a vendor: partnership. We do not like to have vendor relationships where we just hear from the vendor every so often. We like to have that partnership where they listen to what we need and work with us to fix our solutions. Every company has their own issues they need to solve, and we want somebody that is going to work with us to help us with our growth and what we are facing in the industry.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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