Automic Workload Automation Review

It's "scheduling on steroids," and scripting something specific for a given job is powerful


What is our primary use case?

Monitoring Oracle jobs.

Performance is great.

How has it helped my organization?

It's huge because I was a user in a subdivision that got bought or came into the single instance of Emerson. We brought, at the time, UC4 with us. We saw it was a value even for Emerson as a whole to have it.

What is most valuable?

Being able to script, create something I want the software to do for a specific job. This allows me to do that. Very powerful.

It's a scheduling tool on steroids. We can have a job run at certain times. If it fails, reset it a number of times and then send an e-mail. Send e-mails on any type of event. Calendar creation, schedule things on certain days, year-end stuff, period end. It's endless, really.

What needs improvement?

I don't know if they have it now, but a mobile version would be good so instead of logging in on my laptop to see something, I could just go in through an app and see if a certain job is running or not. That would be pretty slick.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Stability is good. We just upgraded, so there are a few things we're working on, but otherwise it's pretty stable.

What do I think about the scalability of the solution?

The scalability is good. We've got more than Oracle jobs, we've got Windows and SQL Servers so we can do quite a bit.

How is customer service and technical support?

They're responsive, because we've had the tech people on the phone during upgrades. They've also been teaching us, because we're learning the new version, so I guess I could say I've worked with them. They are very knowledgeable.

Which solutions did we use previously?

The older version wasn't performing as well because we pretty much maxed out what it could handle with our thousands of jobs we run a day. So, the Automation solution was brought to us and we said, "Well, this thing could supposedly handle it," so we've gone to it, and so far so good.

How was the initial setup?

I'd say complex from the side that I don't know, where they have to set up, from our operations group, the servers and all that. That's beyond me.

What other advice do I have?

The most important criteria when selecting a vendor, I would say, are

  • tech support
  • the knowledgability
  • their track record with other users 
  • the size of the users too, to see where we compare with them.

Go for it. I love it because I can move around in it and I'm very comfortable with the software. So I'm not scared of it, you could say.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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