Automic Workload Automation Review

It saves time and manpower, which benefits our organization

What is our primary use case?

The primary use case is for automation in the area of SAP, as a specific solution in time management and access control systems. We are providing for this for any of our customers who use the automation engine. It is performing well.

How has it helped my organization?

The product has benefited our organization. It saves time and manpower.

What is most valuable?

Process automation.

What needs improvement?

The user interface has room for improvement.

I would like to see the event engine in the next release.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

It has a normal scale for working with the tool.

How are customer service and technical support?

We use support when we make release changes. Technical support has been good to work with. They have been easier to reach now than in the past.

Which solution did I use previously and why did I switch?

We did not have a previous solution, just something we built in-house. We have been using this solution for 20 years.

How was the initial setup?

The initial setup was easy. We have used it for 20 years, so we set it up in a special way. We were installation number 30 for this product. We have been working with it for a long time.

What other advice do I have?

Most important criteria when selecting a vendor: multi-platform usability.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.

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