Automic Workload Automation Review

The scalability is good because you can add on as many services and processes as you want


What is our primary use case?

The production controls the test environment and test batches. The performance is very good.

What is most valuable?

Our key feature is that we have different clients for different environments. We can manage all our environments using a transport case as a name of a feature. It is very helpful to have the same setup in each environment.

What needs improvement?

The new user interface needs improvement. The previous version was good and stable. Now, we have to check the new one before using a web browser. It is not stable.

We have been waiting 11 years for release management, which will be in the next release.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Stability is okay.

What do I think about the scalability of the solution?

The scalability is good because you can add on as many services and processes as you want.

How is customer service and technical support?

We used the technical support in the beginning, who were easy to work with.

In the last couple of years, there was no need for it.

Which solutions did we use previously?

We had a couple of solutions in place starting from Windows, Unix crontab, and other batch controlling software (like Control-M, Redwood, etc.).

Batches interact with all applications, so the batch structure is more complex and using different tools was not a solution. Therefore, we needed to have one single workflow as a solution for us, and we made the decision to have one tool in place. Then, we did an evaluation, and the winner was CA.

How was the initial setup?

The initial setup was straightforward. With outsourcing, it made it simple.

What was our ROI?

We have received a lot of time and cost efficiencies from using the product.

What other advice do I have?

Most important criteria when selecting a vendor: The tool is more important than the vendor.

  • Look how comfortable the tool is. 
  • How it has performed. 
  • The vendor name or costs are just a second point of the evaluation.
Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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