Avaya Wireless Review

Signal frequency can be problematic however, it is a low cost and high performance solution

Valuable Features

High performance with low cost is very valuable as is the ability to have high quality calls on wireless phones using VOIP.

Improvements to My Organization

After completing the first project the company got many other WLAN implementation projects.

Use of Solution

I've used the Avaya WLAN Controller 8180 and WLAN Access Point 8120 for 2 years.

Deployment Issues

No issues at all.

Stability Issues

No issues at all.

Scalability Issues

Signal frequency can be problematic, especially when compared to other brands such as Aruba, HP, and Cisco.

Customer Service and Technical Support

Customer Service:

Very good service, 9/10.

Technical Support:

Very good service, 9/10.

Previous Solutions

No this is the product we installed first and it is running smoothly.

Initial Setup

Very straight-forward as it is similar to Cisco's configuration.

Implementation Team

We implemented it ourselves for a hotel.


Good technical and service support and a warranty replacement service.

Other Solutions Considered

No, this was the product we wanted from the first meeting.

Other Advice

The product has good stability & deployment, and is easy to configure. Because of this, we can implement a wireless solution anywhere.

Disclosure: My company has a business relationship with this vendor other than being a customer: Gold Premium Partner of Avaya.
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