Avolution ABACUS Review

Good solution for enterprise architecture that has good stability

What is our primary use case?

We use the on-prem model. Our primary use is for enterprise architecture. 

What is most valuable?

The most valuable features are the catalog and the diagram. 

What needs improvement?

The workflow and the collaboration need improvement. 

For how long have I used the solution?

I have been using this solution for the last five years.

What do I think about the stability of the solution?

It is stable. I haven't had any issues with it. 

What do I think about the scalability of the solution?

It is vastly scalable but you can't run it on a Mac or Linux so it has limitations. We don't have plans to increase the usage. We're happy with what we're using it for. 

How are customer service and technical support?

Their technical support is good. I get good responses from them from a technical perspective. 

Which solution did I use previously and why did I switch?

I started off with this solution. 

What other advice do I have?

I would definitely recommend it but it depends on the use case. If you want a data model of flexibility and catalog scalability I would recommend it from that perspective. 

For an architecture practice, there's more detailed architecture than enterprise architecture so for that, I wouldn't recommend Abacus. It's just for different use cases that Abacus is good to have. 

I would rate it an eight out of ten.

**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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