AWS WAF Review

Blocks threats to our external applications and has caught everything so far


What is our primary use case?

It is our web application firewall.

How has it helped my organization?

We do have a lot of external applications which are exposed to the internet and WAF provides protection for them. We haven't seen a decrease in the mean time to respond to threats because it has caught everything.

The solution has also increased staff productivity by as much as 50 percent.

What is most valuable?

The most valuable feature is the way it blocks threats to external applications.

What needs improvement?

In a future release I would like to see automation. There's no interaction between the applications and that makes it tedious. We have to do the preparation all over again for each of our other applications.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

We haven't had any problems with the stability at all.

What do I think about the scalability of the solution?

Up to now, the scalability has been good.

How are customer service and technical support?

I haven't had to use technical support yet.

If you previously used a different solution, which one did you use and why did you switch?

Our previous solution was also a WAF but it was not a scalable environment like the cloud is. Everybody is moving to the cloud. We were stuck on an appliance in our data center and we decided to move. We went with this solution because of the stability and quick response.

How was the initial setup?

The setup was a bit complex because our environment is a bit different. It was tough but it was good in the end.

What about the implementation team?

We used a consultant for the deployment and it was a great experience with them.

What's my experience with pricing, setup cost, and licensing?

There are no costs in addition to the standard licensing fees.

What other advice do I have?

My advice is "go for it, use it."

In terms of our security program's maturity, we're just beginning so we are still like a baby. But we are trying to get all the new stuff and improve altogether.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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