Azure Monitor Review

Monitors all of our clients' environments and helps them with technical issues

What is our primary use case?

We are an operation center so we use this solution mainly to monitor all of our clients' environments and to help them with technical issues. So it's mainly promoting clients' environments, technical issues, and being proactive.

What is most valuable?

I am impressed by the reporting on the average eight ports that we get from this solution.

What needs improvement?

They need to work on a more hybrid deployment that will allow us to monitor local on-premise deployments and connect to different systems. I would like to see more integration. 

In the next version, I would like to see more mobile applications. The current support is based on email so customers don't have full support. I think the developers need to put some effort into the support team to put skilled people in place and provide phone access.

For how long have I used the solution?

I have teen using the solution for almost two years now.

What do I think about the stability of the solution?

We've had no major issues, so the program is stable.

What do I think about the scalability of the solution?

I believe the program is scalable.

How was the initial setup?

The initial setup was not that complex but it was definitely not straightforward. You need to have certain design planning in place. We are integrators, so we have an internal team who was responsible for it.

The duration of deployment depends on the size and the number of servers that you need to monitor. Sometimes it takes 20 or 30 days, sometimes takes five days or even less. So it depends on the client size and how much he or she wants to evolve and develop. 

I would say that one person is enough to do the deployment; it really depends on the kind of business.

Which other solutions did I evaluate?

Azure offers more intelligence than other solutions. Other solutions mainly focus on the network with hardware, but Azure is more open to other platforms.

What other advice do I have?

My advice to others would be to do design planning. I believe there is room for improvement, especially when it comes to mobile applications. That is why my rating is eight out of ten.

**Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
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