BambooHR Review
We can pull reports for employee lists, contract dates, etc. The performance module only allows one reviewer for each employee.

Valuable Features

  • ATS: Much better than our previous manual system where all candidates applied via email.
  • Reports: We can pull reports for nearly everything in BambooHR, employee lists, contract dates, etc.
  • Customization: BambooHR can create custom tabs and functions for each company‚Äôs needs. We have used this for a lot of things, like tracking contract end dates.
  • Performance Management: We added this module and it has been very helpful in performance management.
  • Email alerts: Workaversiares, birthdays, contract end dates; we have email alerts for everything which means we never forget.
  • Time off: Employees can book their time off in BambooHR, and the approval process is very seamless for us.

Improvements to My Organization

We used to use spreadsheets for everything from tracking contract end dates to time off. This has made everyone's lives easier.

Room for Improvement

  • Performance Management: Only 1 reviewer per employee. The performance module only allows 1 reviewer (manager) to review each employee. We typically need to gather feedback from multiple people, so we have to create Google forms to gather the data from the others.

    There is a peer feedback portion which does help.
  • ATS: Improved tracking of source of applications. The ATS has been very helpful, but it doesn't do a great job of determining where our applicants are coming from in terms of job boards. This information is very useful in determining what sources are effective for quality candidates, so we have resorted to manually tracking this data.

Use of Solution

I have used it for 1.5 years.

Stability Issues

We have encountered stability issues. The product can be unstable at times. We have voiced our concerns with minimal improvement.

Scalability Issues

We are encountering any scalability issues at this time.

Customer Service and Technical Support

Technical support is moderate to high. They are usually quick to reply and keep you updated on status.

Initial Setup

Initial setup was straightforward. We took our time to ensure the integrity of the data.

Pricing, Setup Cost and Licensing

Pricing is quite good; no feedback to give.

Other Solutions Considered

Before choosing this product, we evaluated other options. We chose BambooHR for its UI, ease of use, size of a product for our first HRIS/ATS, and cost.

Other Advice

Always best to still do your research to find the best product for you. We are still quite small in size, so this works for us.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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