Barracuda Backup Review

This backup product is by far the simplest to install and use


What is most valuable?

Ease of use. Of all the backup products we have used, this by far is the simplest to install and use.

How has it helped my organization?

We are able to give more control to lower level techs, because it is not over engineered and too complex to hand control over without training.

What needs improvement?

Speed of backups. Compared to Avamar and Data Domain (our other systems), the backup speed is slow.

For how long have I used the solution?

Seven years.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

Yes, you need a new unit when growing.

How is customer service and technical support?

Excellent. For every ticket we open, the response is very quick.

How was the initial setup?

Extremely straightforward. You simply give it an IP address and your Barracuda account, and it calls home. Then, you can manage it from the cloud site.

What other advice do I have?

If you need a backup system in place and running quickly, get this product. Just realize the backups might take longer than the much more expensive counterparts in the market.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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