Barracuda CloudGen Firewall Review

Identity fire walling and application control features enable us to allow access with malware protection

What is our primary use case?

Our primary use case is the need for a VPN site to site connectivity across 30 or more sites. We employ the URL filtering, antivirus protection, malware, advanced threat protection, application control and identity fire walling. We're a customer of Barracuda and I'm a system administrator. 

What is most valuable?

I like the identity fire walling, malware protection and application control features. Those features provide us with the ability to give individuals or groups of users specific application access with the confidence that you have malware protection.

What needs improvement?

The solution could be improved with visibility into the traffic about what's happening at a given time. I think the analytics are weak and although it appears to be doing its job, it's difficult to know exactly what it's doing. 

I would like to see complete, real time and historical playback of all traffic and the amount of bandwidth utilized by each network.

For how long have I used the solution?

I've been using this solution for three years. 

What do I think about the scalability of the solution?

It's scalable but it's worthwhile scaling up physically before you need it. It means you basically have to overestimate the size of the appliance you're going to need. There isn't any trade up as you go kind of plan. If you think you're going to need more horsepower, you need to plan for that in advance so you're buying up more than you'll end up using. 

I would rate this solution an eight out of 10. 

How are customer service and technical support?

I think the technical support is very good, I haven't had any problems with them. 

How was the initial setup?

The initial setup was a little complicated and it required an implementation strategy. You need to plan your VPNs and fail-over capabilities, the method or the order in which you build in your additional network settings is very critical. If you don't do it in the right order, nothing works and you have to restart the box which nobody wants to do. 

What's my experience with pricing, setup cost, and licensing?

The licensing cost varies according to the size of the box. The 600 series is about $USD 10,000 a year and the 80 is $400 a year. There's a big difference.

What other advice do I have?

If you're going to need advanced visibility into new areas, then you should plan on purchasing a third party product to be able to capture everything and you will then need to build that cost in. If you don't do that, you're just not going to have that visibility.

I would rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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