Barracuda Web Application Firewall Review

Strong updating features but the tech support is weak


What is our primary use case?

The updating and signature features are my primary use case for the solution. These features are beneficial to my organization.

What needs improvement?

I would like this solution to be more detective of the needs of the organization.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

I encountered issues with the stability of the product.

What do I think about the scalability of the solution?

I encountered issues with scalability.

How is customer service and technical support?

I would rate the level of tech support a six out of ten. 

How was the initial setup?

I would suggest that someone implementing this product is knowledgeable in the IT field and with the network needs. It is complex.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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