Basecamp Review

It has centralization of project specific data while providing universal access to relevant parties both internal and external.


Valuable Features

  • To-do lists
  • Task management association to any participant
  • Associate deadlines in a task specific way
  • App functions identical to website -- FANTASTIC!

Improvements to My Organization

It has centralization of project specific data while providing universal access to relevant parties both internal and external.

Room for Improvement

Formalized area to store contact information indexed in a way that can pre-populate other areas would be helpful.

Not sure if it has the ability to save a template of a to-do list that could be reused for similar projects.

Use of Solution

1 year

Deployment Issues

Nothing to deploy so no.

Stability Issues

Not so far.

Scalability Issues

It's meant for optimizing functionality with more intimate team engagement. This typically results in a lower number of participants. Not certain if scalability would be an issue.

Customer Service and Technical Support

Customer Service:

Never called them.

Technical Support:

Never called them.

Previous Solutions

Asana. The app functionality and ease of seeing the different functionalities parsed equally on the screen with consistent menu access to shift between areas.

Initial Setup

Yes. You click a link or download the app and get to work.

Implementation Team

No vendor.

ROI

Client dependent and would be measured in time reduction, which is also dependent on company process.

Pricing, Setup Cost and Licensing

Very low cost. If the functionality helps you stay organized, then buy it. It's that inexpensive starting at $29 for unlimited users.

Other Solutions Considered

Asana.

Other Advice

Map out your processes first and set expectations for those using the tool to follow consistent protocols. This enables you to maximize the benefit that Basecamp has to offer.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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