BetterCloud Review

Quickly and easily perform bulk tasks within Google


What is most valuable?

The ability to quickly and easily perform bulk tasks within Google.

How has it helped my organization?

Google Admin only allows you to modify a single user and is lacking some critical administrative functionality. BetterCloud solves both of these issues.

What needs improvement?

Would love for it to be able to replace our SSO as well as provide connectivity and the same level of automation to our other SaaS products.

For how long have I used the solution?

More than three years.

What do I think about the stability of the solution?

Very rarely.

What do I think about the scalability of the solution?

None.

How is customer service and technical support?

Good. Although they are only based in the US, which is a slight inconvenience.

Which solutions did we use previously?

We purchased BetterCloud as soon as we moved to Google and realised its own functionality was so lacking.

How was the initial setup?

It can be setup in minutes.

What's my experience with pricing, setup cost, and licensing?

The prices on the website are only a guide and the product will usually be significantly cheaper.

Which other solutions did I evaluate?

At the time, they were the only player in the market.

What other advice do I have?

You simply cannot use Google Apps without it. So, it's a no brainer.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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