BigFix Review

A stable solution with good support, but it needs to be updated


What is most valuable?

BigFix is a good product with good technical support. We are updating the package and everything, so there are no issues.

What needs improvement?

BixFix is good, but they have to update the product. For example, we need AI, ML, and IIT. We also want to edit the discovery of our assets less.

There are some status problems we can't really call a bug. We want them to improve and offer these things. I want a Manager of Manager. I also want to see the multiple control and a multiple report format. I want to get the whole report within a single console.

It's like you have a simple car and you want to buy a BMW. A simple car also works, and every car has four wheels. But we all want more power, to be more agile, and receive more status updates.

For how long have I used the solution?

I have been using BigFix for six years.

What do I think about the stability of the solution?

The stability of BigFix isn't bad.

What do I think about the scalability of the solution?

The scalability of BigFix isn't bad.

How are customer service and technical support?

BigFix technical support is good.

What other advice do I have?

On a scale from one to ten, I would give BigFix a seven.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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1 Comment

author avatarLooi Qi Sheng
User

Hi, May I know what is the meaning of AI, ML, and IIT?