BigFix Review

A security solution with a good lifecycle management feature, but remote installation could be better

What is most valuable?

I like the inventory and life cycle management feature. It's simple to use. This platform is easier than Azure.

What needs improvement?

The remote software installation could be better. I would also like to see mobile device management within the BigFix itself. I would also like to have GlobalProtect management.

For how long have I used the solution?

I have been using BigFix for approximately three years.

What do I think about the stability of the solution?

BigFix is a stable solution. You can deploy it and forget about it. 

What do I think about the scalability of the solution?

BigFix is easy to scale. 

How are customer service and technical support?

Technical support is very good.

How was the initial setup?

The initial setup is straightforward and took us a day to implement.

What other advice do I have?

I would recommend BigFix to new users.

On a scale from one to ten, I would give BigFix a seven.

**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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